Our Commitment to the Scottish Social Housing Charter
The Scottish Social Housing Charter explaints what you can expect from Rural Stirling Housing Association as your landlord. It sets standards for the quality of homes, repairs and maintenance services, communication, neighbourhood management and value for money.
We are committed to putting our customers at the heart of everything we do. We use the Charter to measure our performance, listen to feedback, and identify wyas to improve our services for our tenants and communities.
A copy of the Charter can be found here - Scottish Social Housing Charter - November 2022
Further information on the performance of Rural Stirling Housing Association can be found on the Scottish Housing Regulator's website here - Landlord performance | Scottish Housing Regulator
Annual Returns on the Scottish Social Housing Charter
Below are copies of our returns for information.