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Rural Stirling Housing Association Ltd is committed to providing high-quality customer services.  We value complaints and use information from them to help us improve our services.

If something goes wrong or you are dissatisfied with our services, please tell us.  This leaflet describes our complaints procedure and how to make a complaint.  It also tells you about our service standards and what you can expect from us.

Complaints and Feedback 

Email us on 

Telephone the office: 01786 841101

Speak to a member of our staff. 


Estate Management Policy

We are looking for feedback on our new proposed Estate Management Policy.  We would be grateful if any comments could be recevied by Friday 8th June 2018.

Please send your comments to: or write to us at RSHA, Stirling Road, Doune, FK16 6AA.