Meet Our Team

RSHA Staffing Structure December 2020

DONNA PHOTO

Donna Birrell

Chief Executive Officer

Email: donna@rsha.org.uk

Donna was appointed as the Association’s senior officer in December 2017. She has responsibility for providing leadership, direction and support to the association’s Board and staff and the day to day management of the organisation.

Donna is a highly experienced housing professional with extensive experience in the housing association sector and previously held senior roles in Investment, Development and Regeneration.

Donna is a graduate of the University of Glasgow, and holds a Post-Graduate Diploma in Housing and is a Fellow Member of the Chartered Institute of Housing. Donna also holds a Project Management Qualification and is a member of the Association of Project Management (APM).

During 2019 Donna obtained a Leadership in Board Governance (LiBG) Post Graduate qualification from Edinburgh Napier University.

kirsty

Kirsty Brown

Deputy Chief Executive Officer/Director of Finance and Corporate Services

Email: kirsty@rsha.org.uk

Kirsty joined the Association in August 2015. She is a fellow of the Association of Chartered Certified Accountants. As head of the Finance and Corporate Services Team, Kirsty is responsible for all areas of finance, including the audit arrangements and statutory reporting, along with office administration, IT and facilities management. The Finance and Corporate Services Team also provide support to the Chief Executive Officer in relation to governance and compliance.

Norrie

Norrie MacPhail

Interim Asset and Development Manager

Email: Norrie@rsha.org.uk

Jackie Leeds

Housing Services Manager

Email: jackie@rsha.org.uk

Jackie joined the Association in June 2013 as a Housing Officer. In November 2016 Jackie took on the role as Acting Housing Services Manager which became a Permanent post for Jackie in 2017.

Jackie has a BA (Hons) Degree in Government and Public Policy, a Post Graduate Diploma in Housing Studies and is a Corporate member of the CIH. She has worked in housing for sixteen years.

As head of the Housing Services Team, Jackie is responsible for housing services, including the allocation of properties, estate management, tenancy sustainment, tenant satisfaction, income maximisation, rent arrears, anti-social behaviour and tenancy related complaints.

Rebekah